Noticeboard

Out of Hours
Your call will be answered by our medical answering service. They will contact the doctor on duty

Test Results
In order to avoid blocking the line at busy times, we would ask you to ring for test results in the afternoon on 841894. The doctor will have left a message for you.

Home Visits
If a visit is required, please try and phone early in the day. The doctor may telephone before visiting. Home visits are available for those conditions that make it unreasonably difficult to get to the Surgery.

Confidentiality

The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.